Friday 25 May 2012

DOT Fines Virgin America for Incomplete Disability Complaint Reports

Friday, May 25, 2012 - The U.S. Department of Transportation (DOT) today assessed a civil penalty against Virgin America for filing incomplete reports with the Department about complaints registered by passengers with disabilities and for not responding adequately to these complaints.  The carrier was ordered to cease and desist from further violations and assessed a civil penalty of $100,000. 


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